PRIVACY POLICY

Effective Date: July 27, 2026

Next Review Date: January 27, 2027

1. Information We Collect We collect the following through Wix.com and related service providers:

Personal Data: Name, email, phone number, shipping/billing address.
Payment Information: Processed securely via Wix Payments/PayPal. We do not collect or store full card details.
Automated Data: IP address, browser type, device information, and pages visited (via Wix Analytics and similar tools).
Order and Communication History: Records of past purchases, support inquiries, and marketing preferences.

2. How We Use Your Data

Process orders and send order confirmations, shipping updates, and receipts.
Send marketing emails/SMS (only if you've opted in).
Improve and secure our website (via Wix Analytics and fraud prevention tools).
Respond to customer service inquiries and resolve disputes.
Comply with legal, tax, and accounting obligations.

3. Legal Basis for Processing Where required (including for users in the EU/UK), we process your data based on: performance of a contract (fulfilling your order), your consent (marketing communications), and our legitimate business interests (fraud prevention, site improvement).

4. Data Sharing We do not sell or rent your personal data. We share limited data only with:

Wix: For website hosting and operation (see Wix's Privacy Policy).
Payment Processors: Wix Payments/PayPal, to complete transactions.
Shipping Carriers: USPS, FedEx, and international couriers, for delivery purposes only.
Legal Compliance: If required by law, subpoena, or to protect our rights, users, or the public.

5. International Data Transfers As we serve customers globally, your information may be transferred to and processed in the United States or other countries where our service providers operate, which may have different data protection laws than your home country. By using the Site, you consent to this transfer.

6. Data Retention We retain personal data for as long as necessary to fulfill orders, comply with legal and tax obligations, and resolve disputes, after which it is deleted or anonymized. Marketing data is retained until you opt out or request deletion.

7. Your Rights

Opt-Out: Unsubscribe from emails (click the link) or texts (reply "STOP").
Access/Correct/Delete Data: Email us at JD@otakuag.com.
EU/UK Residents (GDPR): You have the right to access, correct, delete, or restrict processing of your data, and to data portability. You may also lodge a complaint with your local data protection authority.
California Residents (CCPA/CPRA): You have the right to know what personal data we collect, request deletion, and opt out of the "sale" or "sharing" of personal data. We do not sell personal data. You will not be discriminated against for exercising these rights.
Do Not Track: Wix does not currently respond to browser Do Not Track signals.

8. Cookies We use cookies (via Wix) for:

Shopping cart functionality.
Analytics and site performance.
You can disable non-essential cookies in your browser settings; disabling some cookies may affect site functionality.

9. Children's Privacy Our site is not intended for children under 13. We do not knowingly collect data from children under 13, and we delete any such accounts or data if discovered. Users under 18 must have parental or guardian consent to use the Site.

10. Data Breach Notification In the event of a data breach affecting your personal information, we will notify affected users and relevant authorities as required by applicable law.

11. Security Wix uses SSL encryption to protect data in transit. Payments are processed via PCI-compliant gateways (Wix Payments/PayPal). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy Updates will be posted on this page with a revised Effective Date. Material changes affecting your rights will be communicated via email where practical. Reviewed approximately every 6 months (next scheduled review: January 27, 2027).

13. Contact Us Email: JD@otakuag.com