Shipping Policy
 

Shipping Method & Processing Time

All orders are shipped via EMS (Express Mail Service) for fast and reliable delivery.

Orders are processed within 3-7 business days (excluding weekends and holidays).

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Shipping Costs

Flat Rate Shipping: $9.99 (applies to all orders, regardless of size or weight).

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Tracking Information

Once your order ships, you’ll receive a tracking number via email to monitor your package.

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Shipping Restrictions

We currently ship to multiple countries worldwide. Customers are responsible for any customs fees or taxes.

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Lost or Stolen Packages

If your package is lost in transit, contact us immediately at otakuanimegoods@gmail.com, and we’ll assist in filing a claim with EMS.

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Address Accuracy

Double-check your shipping address at checkout! We are not responsible for incorrect addresses or undeliverable packages.