SHIPPING AND DELIVERY

SHIPPING INFO

Shipping Policy

Shipping Method & Processing Time

All orders are shipped via EMS (Express Mail Service) for fast and reliable delivery.

Orders are processed within 3-7 business days (excluding weekends and holidays).

Shipping Costs

Flat Rate Shipping: $9.99 (applies to all orders, regardless of size or weight).

Tracking Information

Once your order ships, you’ll receive a tracking number via email to monitor your package.

Shipping Restrictions

We currently only ship to the US. Customers are responsible for any customs fees or taxes.

Lost or Stolen Packages

If your package is lost in transit, contact us immediately at otakuanimegoods@gmail.com, and we’ll assist in filing a claim with EMS.

Address Accuracy

Double-check your shipping address at checkout! We are not responsible for incorrect addresses or undeliverable packages.

How much is shipping?

We offer a flat rate of $9.99—no matter how much you order. We also offer an expedited service through EMS.
Do you have discounts, subscription boxes or do custom orders?

Absolutely! Become a member for exclusive discounts and perks. You can also subscribe to our monthly boxes—choose from Otaku Starter, Standard, or Premium Tiers—for a curated selection of awesome cards and anime goods. Don’t forget to check out our Bulk section for great deals on AR/CHR, SR, and SAR cards!
How often do you restock sold-out items?

If something’s sold out, we usually are able to restock within up to about a week or so, but prices may vary depending on the specific item.
Are you a distributor and are you looking for partners?

While we are not a distributor, we have made key connections to ensure quality prices and products. If you need anything at all, we can provide it - do not hesitate to ask for bulk sized quantities.